Motivation and job design

Arnold H. J. & House R. J. (1980), "Methodological and substantive extensions to the job characteristics model of motivation", Organisational Behaviour and Human Performance, Vol 25, pp 95-107.

Champoux J. E., "A multivariate test of the job characteristics theory of work motivation", Journal of Organisational Behaviour, Vol 12, pp 431-446 (1991).

Couger D. J. & Colter M. A., Maintenance Programming: Improved Productivity through Motivation, Prentice-Hall Inc, 1985.

Couger D. J. & Zawacki R. A., "What Motivates DP Professionals?", Datamation, September 1978, pp 116-123.

Couger D. J. & Zawacki R. A., Motivating and Managing Computer Personnel, Wiley- Interscience, 1980.

Davis L. E. & Taylor J. C., Design of jobs, Middlesex, England, Penguin 1972.

Glick W. H., Jenkins G. D., Jr, Gupta N. (1986), "Method versus substance: How strong are underlying relationships between job characteristics and attitudinal outcomes?", Academy of Management Journal, Vol 29, pp 441-464.

Hackman J. R. & Lawler E. E., III, "Employee Reactions to Job Characteristics", Journal of Applied Psychology Monograph, Vol 55, 1971, pp 259-286.

Hackman J. R. & Oldham G. R., Motivation through the design of work: Test of a Theory, Technical Report No 6, New Haven, Conn, Yale University, Department of Administrative Sciences, 1974.

Hackman J. R. & Oldham G. R., The job diagnostic survey: an instrument for the diagnosis of jobs and the evaluation of job redesign projects, Technical Report No 4, New Haven, Conn, Yale University, Department of Administrative Sciences, 1974.

Hackman J. R, & Oldham G. R., "Development of the Job Diagnostic Survey", Journal of Applied Psychology, Vol 60, No 2, 1975, pp 159-170.

Hackman J. R. & Oldham G. R., Work Redesign, Addison-Wesley, 1980.

Hackman J. R., & Oldham G. R., Janson R. & Purdy K., "A New Strategy for Job Enrichment", California Management Review, Vol 17, No 4, pp 57-71.

Herzberg F., Mausner F. & Snyderman B., The Motivation to Work, Wiley, 1959.

Herzberg F., "The Motivation-Hygiene Concept and Problems of Manpower", Organisational Development: Managing Change in the Public Sector, Robert A Zawacki and D D Warrick eds, Chicago: IMPA, 1976, 178-182.

Maher J. R., New perspectives in job enrichment, New York, Van Nostrand Reinhold, 1971.

Maslow A., Motivation and Personality, Harper and Row, 1954.

Steers R. M. & Mowday R. T., "The Motivational Properties of Tasks", Academy of Management Review, October 1977, pp 645-658.

Warden R.H. & Nicholson I., MIP Report Volume 1 - 1994 Motivational Survey of UK IT Quality Practitioners, Software Futures Ltd, December 1996.

Warden R.H. & Nicholson I., MIP Report Volume 2 - 1996 Motivational Survey of IT Staff, Software Futures Ltd, December 1996.

Warden R.H. & Nicholson I., "IT Quality Initiatives are at Risk!", Quality World, March 1995, pp 171-174.

Warden R.H. & Nicholson I., "Quality, Motivation and the IT Infrastructure", ITIMF Newsletter 13, June 1995, pp 14-15 and Newsletter 14, September 1995, pp 8-9.

Testing and quality

Bank J, The Essence of Total Quality Management, Prentice Hall, 1992.

Bashir I & Goel A.L., Testing Object-Oriented Software; Life Cycle Solutions, Springer-Verlag, 1999.

Beizer B, Black Box Testing, John Wiley & Sons, 1995.

Binder R.V., Testing Object-Oriented Systems; Models, Patterns and Tools, Addison-Wesley, 2000.

Crosby P.B., Quality is Free, McGraw Hill, 1979.

DTI, TickIT: Guide to Software Quality Management System Construction and Certification, TickIT Project Office, 1992.

Dyer M, The Cleanroom Approach to Quality Software Development, John Wiley & Sons, 1992.

Fewster M & Graham D, Software Test Automation; Effective use of test execution tools, Addison-Wesley, 1999.

Gilb T & Graham D, Software Inspection, Addison-Wesley, 1993.

IEEE Standards Collection, Software Engineering, IEEE, 1993.

Kaner C, Falk J & Nguyen H.Q., Testing Computer Software (2nd edn), Van Nostrand Reinhold, 1993.

Kit E, Software Testing in the Real World, Addison-Wesley, 1995.

Jenner M.G., Software Quality Management and ISO 9001, John Wiley & Sons, 1995.

Jung D.C., Hsia P & Gao J, Testing Object Oriented Software, IEEE Computer Society, 1998.

Macfarlane I.J. & Warden R.H., Testing an IT Service for Operational Use, HMSO, 1993.

Marick B, The Craft of Software Testing, Prentice Hall, 1995.

I McCartney, Successful IT: Modernising Government in Action, Cabinet Office, 2000.

McGregor J.D. & Sykes D.A., A practical Guide to Testing Object-Oriented Software.

Myers G.J., The Art of Software Testing, Wiley Interscience, 1979.

Siegel, S., Object Oriented Software Testing, John Wiley & Sons, 1996.

Schulmeyer G.G. & McManus J.I., Handbook of Software Quality Assurance, Van Nostrand Reinhold, 1992.

Process, UML and Metrics

Ambler S., The Elements of UML Style, Cambridge University Press, 2003.

Boehm B.W., Software Engineering Economics, Prentice Hall, 1981.

Booch G, Rumbaugh J & Jacobson I, The Unified Modeling Language User Guide, Addison-Wesley, 1999.

Fenton N, Software Metrics: A Rigorous Approach, Chapman & Hall, 1991.

Finkelstein A, Kramer J & Nuseibeh B, Software Process Modelling and Technology, John Wiley & Sons and Research Studies Press, 1994.

Fowler M& Scott K, UML Distilled: Applying the standard object modeling language, Addison-Wesley, 1997.

Fuggetta A & Wolf A, Software Process, John Wiley & Sons, 1996.

Harry M & Schroeder R, Six SIgma: The Breakthrough Management Strategy Revolutionising the World's Top Corporations, Doubleday, 2000.

Koomen T & Pol M, Test Process Improvement: A practical step-by-step guide to structured testing, Addison-Wesley, 1999.

Humphrey W.S., Managing the Software Process, Addison-Wesley, 1989.

Muller P-A, Instant UML, Wrox Press Ltd, 1997.

Paulk M.C. et al, The Capability Maturity Model: Guidelines for improving the software process, Addison-Wesley, 1994.

Pender T., UML Bible, Wiley Publishing, 2003.

Pulford K, Kuntzmann-Combelles, A & Shirlaw S, A Quantitative Approach to Software Management: The ami handbook, Addison-Wesley, 1995.

Riel, J.A., Object-Oriented Design Heuristics, Addison-Wesley, 1996.

Schneider G & Winters J.P., Applying Use Cases: a Practical guide, Addison-Wesley, 1998.

Solingen R van & Berghout E, The Goal/Question/Metric Method: A Practical Guide for Quality Improvement of Software Development, McGraw-Hill, 1999.

Symons C.R., Software Sizing and Estimating Mk II Function Point Analysis, John Wiley & Sons, 1992.

Taylor D.A., Object Technology: A Manager's Guide, Addison-Wesley, 1998.

Whitmire S.A., Object Oriented Design Measurement, John Wiley & Sons, 1997.